Study sponsors know the challenges of operational quality just as solution providers know the burden of painstaking vendor qualification. Most of the challenges facing clinical research aren’t new. Sometimes the barrier is not a matter of failing to see a problem … but feeling it’s too big to address.

Patty Leuchten has spent decades working across global teams to take on persistent and complicated problems. Problems that can feel unsolvable.

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About Patty:
Patricia Leuchten is the Founder and CEO of Diligent Pharma, a quality and compliance organization with tech-enabled service offerings that help mitigate risk in clinical trials.

Patty has over 30 years of experience as a business owner and entrepreneur in the pharmaceutical industry with a focus on change management and innovation in clinical trial execution. At Diligent, she’s leading efforts to drive innovation in quality and compliance practices while transforming and streamlining Vendor risk management.

Before founding Diligent Pharma, she established The Avoca Group, a pioneering Life Sciences consulting firm, which has since been acquired by WCG Clinical. In 2011, Patricia launched the Avoca Quality Consortium, a member-based, pre-competitive collaborative comprised of clinical operations, quality, and outsourcing professionals from pharma, biotech, CROs, and clinical service providers.

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Filmed at Innovation Network Gathering | West Chester, PA, USA | October 2025

Credits:

• Event Production: Smith & Jones Innovation

• Direction & Speaker Support: Jeff Smith

• Production & Stage Management: Michelle Jones

• Stage Design & Lighting: Steve Harper | Indigo Design

• Video Capture: Armosa Studios

• Video Editing: Kyle Blackburn & Sigfried Seeliger

• Screen Assets & Video Engineer: Hunter Loveridge | Picture This

• Sound Engineer: George Koenig | Uptown! Knauer Center for Performing Arts